We value our customers and will always do all we can, within reason to take care of our clients

Ordering

You are responsible for supplying all required information when submitting an order, including complete name, shipping and billing address (no P.O. Boxes), telephone number, valid e-mail address, and valid payment method. No responsibility is assumed for mis-delivery due to incorrect information supplied by a customer. The V Gallery reserves the right to refuse or cancel any order at any time, in which case the customer’s sole remedy is a refund of any payment(s) made for such order.

Changes

It is not possible to change your order once it has been placed. The only exception is the delivery address, which can be changed if your order has not yet been shipped. To change the address for an unshipped order, please contact the The V Gallery customer service via email at photo@kevinv.com.

Payment

Payment for any order must be made in advance at the time the order is placed. You may pay for your order by credit card, or by PayPal, or such other means as we may in future choose to accept. In the event of a stopped payment, disapproved charge or other failure to submit pre-payment, Vandivier Fine Art shall have the right to cancel the order or, if already shipped, to seek payment and hold customer responsible for any and all costs of collection, including but not limited to reasonable attorneys’ fees, as well as to charge interest at the rate of 1.5% per month (or the highest allowable rate by law if less than 1.5% per month) until payment is made. 

Color Matching

You acknowledge and understand that (1) colors as seen on a computer monitor may not look the same as the colors as they appear on our manufactured product, and (2) no guarantee is made that any image as seen online will necessarily match exactly the colors on the final product.

Sales Tax

Applicable sales tax will be added to all orders submitted from Texas locations. All others submitted from other State, Sales and Use Tax should be paid by the Consumer, where required by law.